Privacy Policy
Your privacy is important to us. Our goal is to treat the personal information you provide with the utmost respect and in accordance with this Privacy Policy. Please read on for details about our practices for handling and securing your personal information. By accessing, using and/or downloading materials from this website www.arcadiafoundation.ca (“Site”), you agree on your own behalf and on behalf of each person on whose behalf you act to the terms of this Privacy Policy. Information specific to certain services from the Arcadia Foundation can be found as additional privacy information we include when discussing that service. This information is provided as an addendum to this policy, as various laws or the nature of those services may require additional description and disclosures. In addition, when you provide your personal information to us in an online request for one of our products or services, more specific details on how we may use and treat that information may be provided with the request.
What Information We Collect
Anonymous Browsing
You can visit this Site without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our Web server may collect the name of the IP address and browser you used to access the Internet and the web site you came from and visit next. This information is used by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to this Site in general. We may also use this data to monitor site performance, for systems administration purposes, to make this Site easier and more convenient to use and to report information in aggregate form to our advisers (e.g. how many visitors log in to this Site).
Cookies & Similar Technologies
This Site uses cookies (small text files placed on your device) and similar technologies to provide our online services and to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; combat fraud; and analyze how our Site and online services are performing. This Site may also use web beacons to help gather usage and performance data. This Site may include web beacons and cookies from third-party service providers. You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our Site.
Personal Information Collection
There are times when we may ask you for or you may choose to provide information about yourself and your business to assist us in meeting your needs. This information may be used for the purpose of providing you with services you have requested, servicing your account, improving our services, developing and / or informing you of additional services provided by the Arcadia Foundation or any direct or indirect affiliated company thereof (an “Affiliate”) or our charity partners that may be of interest, or answering questions you may have. To provide these services, we may need to ask you directly to provide, among other things, your name, email, mailing address, postal code, and phone number.
Communication of Personal Information to Affiliates and Third Parties
When you provide information to us, we may communicate and disclose your information to our Affiliates, and we or our Affiliates may communicate and disclose your information to other third parties, for the purpose of fulfilling, servicing and completing your requests and the transactions related thereto. These Affiliates and third parties may be in Canada or in other parts of the world.
We may also communicate and disclose such information to our Affiliates, and we and our Affiliates may communicate and disclose your information to other third parties, to offer you other products and services that may be of interest to you unless you notify us of your intention to opt-out in the manner described below. Occasionally, we will send you e-mail communications with information which may be useful to you, including information and offerings about our services or those of our Affiliates or third parties unless you decide to unsubscribe in the manner described below. If you do not want the Arcadia Foundation to use your personal information or to share your personal information with our Affiliates or third parties for the purpose of offering you other products and services, or if you do not want to receive any future such e-mail or other marketing contacts, please notify us via our Contact Us Form or use the unsubscribe link provided in such e-mails.
We may also aggregate statistics that we gather about our Site visitors, donors, donees, traffic patterns, and products and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our Affiliates or third parties for purposes other than those indicated herein. We may also use, disclose and communicate your personal information, if required to do so by law including by an order of any court. In the event that we disclose your personal information to an Affiliate or third party, and if you give your consent to such person to collect, use, disclose or communicate such information for new or different purposes than those set out in this Privacy Policy, then you agree that, to the extent permitted by law, such person may collect, use, disclose and communicate such information for those purposes as well as for those set out herein.
How Do You Access and Update Your Information?
A copy of the personal information you provide to us and which we retain is kept on our servers. You may request that we modify or delete information we have gathered during your visit by writing us via our Contact Us Form.
How is Your Information Secured and Protected?
Where the Arcadia Foundation considers it appropriate, the Arcadia Foundation uses encryption and/or authentication tools among other methods to protect certain personal information. E-mails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes confidential information such as a credit card number, you may want to provide it by post or via the telephone instead. We instruct our employees with access to your information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to each specific business. Employees who misuse customer information may be subject to disciplinary action.
What if We Change Our Privacy Policy?
The Arcadia Foundation reserves the right to modify or supplement this Privacy Policy statement at anytime. If we make any material change to this Privacy Policy, we will update this Site to include such changes and post a notice of such changes at this Site. Please read any such notice and the new policy statement. Your continued use of this Site or downloading or use of materials from it after we post such notice will constitute your acceptance of the new terms and their application to your use of this Site and the information disclosed for such use, including information previously furnished to us, as if they were the initial terms. However, we will seek your consent, if we want to use your personal information for purposes other than those you have agreed to previously.
Embedded content from other websites & website links
This Site may contain links to other sites, including those of our charity partners, vendors and advertisers. While we try to link only to sites that share our high standards and respect for privacy, please understand that we are not responsible for the content of the privacy practices employed by other sites.
Content on this site may include embedded content (e.g. videos, images, maps, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.